Terms and Conditions

 

. General

These Terms and Conditions form an integral part of the agreement between you (hereafter referred to as the Contract Partner) and JJ Nerja Rentals, Urbanisation Casablanca 24, Punta Lara, 29780 Nerja, Southern Spain.
Telephone: +34 656 461 921
Hereafter referred to as JJNERJARENTALS.


2. Entering into a Contract

By using our online platform or by making a booking or reservation by email, you are entering into a legally binding contract with JJNERJARENTALS. The obligations and rights arising from the contract take effect immediately for both parties.

JJNERJARENTALS will confirm receipt of the booking electronically.

2.1 If the deposit is not received within 5 days of receipt of the reservation, JJNERJARENTALS reserves the right to release the reserved property without further notice.

2.2 Any special requests can only be accepted on a non-binding basis. There is no legal entitlement for such requests to be fulfilled unless confirmed in writing by JJNERJARENTALS.


3. Extra Services and Prices

3.1 Prices for additional services are normally listed on www.jj-nerjarentals.com and can be booked and paid for online.
However, in some cases, costs such as laundry, cleaning, utilities, final cleaning, or local taxes may not be included in the rental price and may be payable locally per person and/or according to consumption.

Additional services requested by the client that cannot be booked online are payable upon arrival.

3.2 There is no minimum stay period, however a minimum rental charge equivalent to 5 days applies unless stated otherwise. This will be automatically calculated and displayed at the time of booking.

3.3 Infrastructure services are not the responsibility of JJNERJARENTALS.


4. Payments

The total rental price is payable before the travel date as follows:

  • 30% deposit is payable immediately upon booking.

  • The remaining balance must be paid no later than 6 weeks prior to the start of the rental period.

For bookings made less than 45 days before the start of the rental period, the full rental amount is payable immediately at the time of booking.

If payment deadlines are not met, JJNERJARENTALS reserves the right to refuse services.

Payments by credit or debit card will be processed by
JJNERJARENTALS, Urbanisation Casablanca 24, Punta Lara, 29780 Nerja, Spain.


4.1 Cancellation Policy

Guests are entitled to a full refund if cancellation is made up to 30 days before check-in.

Cancellations made after this date are non-refundable.

The effective cancellation date is the date on which written notice is received at
[email protected].

Guests are strongly advised to take out appropriate travel insurance.


4.2 Price Changes

While every effort is made to ensure accuracy in pricing and descriptions, JJNERJARENTALS reserves the right to amend services or prices. Any such changes will be communicated at the time of booking or, at the latest, in the reservation confirmation.

If a major change to a material part of the contract occurs, the client has the right to withdraw from the contract without charge within 5 days of notification. Any payments made will be refunded promptly.

JJNERJARENTALS reserves the right to increase prices up to 22 days before the start of the rental period due to:

  • Changes in taxes or duties

  • Exchange rate fluctuations

If a price increase exceeds 10%, the client retains the same withdrawal rights as stated above.


4.2A Payment Fees (Important)

Regardless of the payment method used, the client is solely responsible for any fees, charges, or costs imposed by banks, payment providers, or financial institutions. These fees will not be absorbed or shared by JJNERJARENTALS.


4.3 Changes to Services, Alternative Accommodation, and Cancellation by JJNERJARENTALS

JJNERJARENTALS reserves the right to cancel the contract before or during the rental period if unforeseeable or unavoidable circumstances make it impossible or unreasonable to fulfil the contract.

Where possible, an alternative property of equivalent value may be offered at no additional cost. JJNERJARENTALS is not liable for compensation in such circumstances.


5. Arrival and Departure

Upon full payment, travel documentation will be issued no later than 6 weeks before arrival.

Check-in is normally between 16:00 and 20:00.
Check-out must be completed by 10:00.

Failure to arrive or early departure does not entitle the client to a refund.


6. Occupancy

The property may only be occupied by the number of persons stated in the booking. Over-occupancy may result in refusal of entry or immediate termination of the stay.


7. Additional Duties of the Hirer

7.1 Security Deposit
A security deposit of €100–€200 (depending on the property) is payable in advance and will be refunded within 7 days of departure following satisfactory inspection.

7.2 Duty of Care
The property must be treated with care and local house rules respected.

7.3 Kitchen & Barbecue Cleaning
The hirer is responsible for cleaning kitchen equipment and barbecues. Additional cleaning costs will be charged if required.

7.4 Liability for Damage
Any damage must be reported immediately. Repair costs may be deducted from the security deposit.


8. Duty to Report Faults and Claims

Any defects or issues must be reported immediately. Claims must be submitted in writing within 4 weeks of departure with supporting evidence.

Failure to comply forfeits any right to compensation.


9. Liability of JJNERJARENTALS

Liability is limited to the rental amount, except where personal injury is involved. JJNERJARENTALS accepts no liability for events beyond its control, including force majeure, theft, accidents, or use of facilities.


10. Limitation Period

Any claims expire one year after the end of the rental period.


11. Governing Law and Jurisdiction

This agreement is governed by Spanish law. Jurisdiction lies in Málaga, Spain.


12. GDPR

Client data is stored securely and used solely for business purposes. No data is shared with third parties.


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